Family Support Officer
(Families First)

Thrive Domestic Abuse Services is an established and well respected organisation that makes a genuine difference by delivering support services to families impacted by domestic abuse. We consider ourselves to be a progressive and dynamic company that is at the forefront of our sector due to the high quality services delivered across our service.
Thrive is a friendly, supportive and rewarding place to work. We know that our employees are key to our organisations success and growth which is why we value our employees and offer support, training, development and progression to enable everyone to reach their full potential.
You will work as part of the Families First Support Team to offer a suite of specialist interventions and programmes that are family focused and provide early intervention provision. The focus will be to deliver support to children and young people however the service will protect and support all family members (irrespective of gender), with the goal of creating and maintaining safe and healthy households that support and nurture children and young people.
The role requires a good understanding of the risks, assessment and support needs of families experiencing domestic abuse, and an ability to tailor your approach effectively to meet those needs. You will be responsible for delivering a range of group and one to one sessions, empowering service users and families to undertake appropriate actions within their agreed support plan.
Implementing a high quality practice, ensuring that service user involvement and person centred approaches are embedded in service values is essential part of your role.
You will maintain collaborative working relationships with all Thrive employees, other Families First funded services and key partners to ensure key referral pathways into community based services to provide complementary support to families at the point of exit.
In addition you will ensure that correct monitoring and data collection procedures are followed and service user files are up to date and accurate at all times.